Welcome to Asante Farms. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, asantefarms.com and use our app. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information:
- Account Information: When you create an account, we collect your name, email address, and a password.
- Profile Information: You may choose to provide additional information such as your location, phone number, and profile picture.
B. Usage Information:
- Device Information: We collect information about the devices you use to access our services, including IP address, browser type, operating system, and device identifiers.
- Log Data: Our servers automatically record information created by your use of our services, including your interactions with our website and app, such as clicks, pages viewed, and other activities.
C. Plant and Nutrition Data:
- User Entries: We collect the information you input about the plants you grow, including types of plants, growth stages, and any notes you take.
- Nutrition Data: We gather data on the nutritional content of the plants you record to provide you with insights and information.
2. How We Use Your Information
A. To Provide and Improve Our Services:
- To create and manage your account.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To provide customer support and respond to your inquiries.
B. To Communicate with You:
- To send you updates, promotions, and information about our products and services.
- To notify you about changes to our services, terms, or policies.
C. For Analytics and Research:
- To analyze usage patterns and improve our website and app functionality.
- To conduct research and compile aggregate data for internal and external use.
3. Sharing Your Information
A. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
B. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
C. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices and Rights
A. Access and Update Information: You can access and update your account information by logging into your account settings.
B. Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
C. Data Deletion: You can request the deletion of your account and personal information by contacting us. We will take reasonable steps to delete your information as required by law.
6. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website and app, and we will update the effective date at the top of this page.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Asante Farms
Email: privacy@asantefarms.com
Thank you for trusting Asante Farms with your personal information. We are committed to maintaining your privacy and ensuring your information is secure.